Information We Collect

When you use our goal budget planning tools, we gather certain information to provide you with personalised financial guidance. Here's what we collect and why it matters.

Personal Details You Provide

You give us information directly when you create an account, fill out forms, or contact our support team. This includes your name, email address, phone number, and postal address. If you're setting up budget goals, you might share financial information like income ranges or savings targets.

Automatic Data Collection

Like most websites, we automatically collect technical information when you visit yoravenquasi.com. This includes your IP address, browser type, device information, and how you navigate through our site. We use cookies and similar technologies to remember your preferences and improve your experience.

How We Use Your Information

Your data helps us deliver better financial planning tools. We don't sell your information to third parties, and we only use it in ways that support your goals and our service.

• Providing and maintaining your budget planning account
• Sending you important updates about service changes or new features
• Analysing usage patterns to improve our tools and resources
• Responding to your questions and support requests
• Protecting against fraud and unauthorised access
• Complying with legal obligations under UK financial regulations

Data Sharing and Third Parties

We work with carefully selected service providers who help us run our platform. These partners only access the minimum data needed to perform their specific functions.

Service Providers We Work With

Our hosting provider stores your account data on secure UK-based servers. We use email service providers to send you account notifications and updates. Payment processors handle any transactions securely, though they never share your full payment details with us.

All our service providers are bound by strict confidentiality agreements and must comply with UK Data Protection Act 2018 and GDPR requirements. They're not allowed to use your information for their own purposes.

Legal Requirements

Sometimes we're legally required to share information with authorities. This might happen if we receive a valid court order or need to prevent fraud. We'll only disclose what's legally necessary and will inform you unless prohibited from doing so.

Your Rights and Choices

Under UK data protection law, you have significant control over your personal information. These aren't just theoretical rights—we've set up practical ways for you to exercise them.

Access and Portability

You can request a copy of all personal data we hold about you. We'll provide this in a commonly used format within 30 days. If you want to move your data to another service, we'll help make that transfer smooth.

Correction and Deletion

Found an error in your account details? You can update most information directly through your account settings. For more significant changes or if you want to delete your account entirely, contact us using the details at the bottom of this page.

When you request deletion, we'll remove your personal data within 14 days. We might need to keep certain information for legal compliance—like transaction records for tax purposes—but we'll explain exactly what and why.

Marketing Communications

We'll only send you promotional emails if you've opted in. You can unsubscribe at any time using the link in every marketing email. This won't affect essential service communications about your account.

Data Security Measures

We've implemented multiple layers of security to protect your information from unauthorised access, alteration, or destruction.

• Industry-standard encryption for data transmission and storage
• Regular security audits and vulnerability assessments
• Restricted employee access based on role requirements
• Secure backup systems with encrypted redundancy
• Two-factor authentication options for account protection

While we take security seriously, no online system is completely invulnerable. We recommend using strong, unique passwords and enabling two-factor authentication on your account.

Data Retention

We keep your information only as long as necessary to provide our services or meet legal requirements. Active accounts maintain full data access for ongoing budget planning.

If you close your account, we'll delete most personal data within 90 days. Financial records may be retained for seven years to comply with UK tax regulations. After this period, all data is permanently deleted from our systems.

Inactive accounts—those not accessed for 24 months—will receive notification before any data deletion. You'll have 60 days to reactivate and prevent removal.

Cookies and Tracking

Our website uses cookies to remember your preferences and understand how you use our services. Some are essential for the site to function, while others help us improve your experience.

Essential Cookies

These keep you logged in and remember your settings as you navigate the site. They're necessary for basic functionality and can't be disabled without affecting your ability to use our services.

Analytics Cookies

We use analytics to understand which features are most valuable and where users encounter difficulties. This data is anonymised and helps us make informed decisions about improvements.

You can manage cookie preferences through your browser settings. Note that blocking certain cookies might limit some functionality on our site.

International Data Transfers

Your data is primarily stored on servers located in the United Kingdom. In some cases, our service providers may process data in other countries that provide adequate protection under UK law.

Any international transfers comply with UK GDPR requirements and include appropriate safeguards like Standard Contractual Clauses. We ensure your data receives equivalent protection regardless of where it's processed.

Changes to This Policy

We review and update this privacy policy periodically to reflect changes in our practices or legal requirements. Significant changes will be communicated via email or prominent notice on our website.

The date at the top of this page shows when it was last updated. We encourage you to review this policy occasionally to stay informed about how we protect your information.

Children's Privacy

Our services are designed for adults managing their personal finances. We don't knowingly collect information from individuals under 18 years old. If we discover we've inadvertently gathered data from a minor, we'll delete it immediately.